Cancellation Policy for Anton Limo

Reservation information contained is considered true and accurate unless otherwise corrected by notifying us. If there are any discrepancies, please notify us immediately. Any trip failure due to errors not corrected by the booker or passenger for this reservation may be charged the total trip cost. Full trip charge will apply if the passenger fails to contact our office at 203-203-2233 or +1-833-477-8899. Cancellations must be called into office; email cancellations are not acceptable.

Wait Time & Cancellations..

For any Stretch or Van reservation, any cancellation less than 7 days prior to the date of reservation, will be subject to a full charge.

For airport pick-ups, a 30-minute grace period for domestic flights and 45 minutes for international flights, is given after a posted flight arrival time. Waiting time will be charged at the applicable hourly rate per hour or any part thereof.

Cancellations made less than 4 hours prior to the scheduled pick-up time will be charged in full. If a customer fails to be at a designated pick-up location, a “No Show” fee equal to the cost of the trip, gratuity, wait time, and all other out of pocket costs will be charged to the customer.

If a customer cannot locate the chauffeur, first call the chauffeur’s telephone number provided, and then call (203) 203-4455 (dispatch), if there is still a problem.

For all other pickups, a 15 min grace period is given. Waiting time will be charged at the applicable hourly rate per hour or any part thereof. Cancellations made less than 4 hours prior to the scheduled pick-up time will be charged in full.

We are not responsible for passenger flights or trains which are missed, cancelled, diverted, delayed or any other incident which results in failure to comply with the cancellation policy. We will exact our best effort to fulfill client needs in these instances subject to wait time fees or late cancellations and re-bookings without detriment to other reserved clients.

SMOKING IS STRICTLY PROHIBITED IN OUR VEHICLES. Failure to comply will result in a cleanup fee and the chauffeur may terminate the trip with no refund.

Lost and/or Stolen Items: Anton Limousine does not accept responsibility of lost, stolen or damaged valuables or personal effects.

NON-Refundable Deposits: All reservations, with the exception of airport and train station transportation, will be charged a non-refundable/non-transferable deposit that corresponds to the specific vehicle being reserved. All non-refundable deposit amounts are applied to the full balance of the reservation made.

Credit Card Policy: Using a Debit Card, our system places an authorization hold on the funds in the bank account. Its “Freezes” these funds for 5-7 days. We cannot release the funds. Per our policy, we will not be responsible for overdraft charges you incur.

Privacy Policy

Anton Limo respects your privacy. By opting into our SMS messaging service, you agree to the following terms regarding how we handle your data:

• Data Collection: We will collect your name, email address, mailing address, and mobile phone number when you sign up for SMS updates. This information will be collected via the website contact form, email, rental agreement, or third-party reservation systems.

• Data Usage: We use your data solely for sending updates, promotions, and reminders related to our products or services.

• Data Security: We protect your data with secure storage measures to prevent unauthorized access.

• Data Retention: We retain your information as long as you are subscribed to our SMS service. You may request deletion at any time.

• MESSAGE AND DATA RATES MAY APPLY: Your mobile carrier may charge fees for sending or receiving text messages, especially if you do not have an unlimited texting or data plan.

• Messages are recurring, and message frequency varies.

• Contact Anton Limo at info@antonlimo.com or our phone number for HELP or to STOP receiving messages.

• Opt-Out: You can opt out of the SMS list at any time by texting, emailing, or replying STOP or UNSUBSCRIBE to info@antonlimo.com or Anton Limo’s phone number. After unsubscribing, you will receive a final SMS to confirm you have unsubscribed, and we will remove your number from our list within 24 hours.

• You can send HELP for additional assistance, and you will receive a text including our Phone number, email, and website. We are here to help you.

• Non-Sharing Clause: We do not share your data with third parties for marketing purposes. Anton Limo will not sell, rent, or share the collected mobile numbers.